Support

EraserApp Operator: Yao Xie Effective Date: August 24, 2026

Email [email protected].

For privacy requests — including access to or deletion of cloud data we hold — use the same address. Product support questions are welcome there too.

Please include:

• the app version (Settings footer);
• a short description of the issue;
• whether the problem is on-device editing, Cloud AI, or a subscription.

Do not send original full-resolution photo libraries. Attachment handling is described in the Privacy Policy.

Subscriptions are billed by Apple. To cancel or change a plan, use your Apple ID subscription settings.